Last Updated: 31 August 2026
Welcome to Express Traders. These Terms & Conditions govern your use of our website and the purchase of products from us. By using our website or placing an order, you agree to these terms.
1. About Us
This website is operated by:
Express Traders Ltd
34A Vega Street
Manchester, Lancashire
United Kingdom, M8 9TW
Company Registration Number: 11789514
VAT Number: GB 426369186
Phone: +44 7984404572
Email: expresstraderltd@gmail.com
2. Products
We sell mobile phones, tablets, laptops and other electronic devices.
We make every effort to ensure that product descriptions, specifications, images and other information displayed on our website are accurate. However, product images may be for illustrative purposes and may not always represent the exact physical appearance of the item.
Product specifications, availability and images may be updated from time to time without prior notice.
3. Product Condition
Where applicable, the condition of each device will be clearly stated on the product page.
Products may be new, used, refurbished or graded depending on the listing. Customers should carefully review the product description and condition before placing an order.
We test our devices to ensure they are functioning properly before dispatch.
4. Prices
All product prices are displayed on the website at the time of purchase.
We reserve the right to change prices at any time without prior notice. A price change will not affect an order that has already been confirmed.
If an obvious pricing error occurs on our website, we reserve the right to contact you before processing the order.
5. Orders
When you place an order, you are making an offer to purchase the selected product.
An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to cancel an order where:
- The product is unavailable.
- There is an obvious pricing or listing error.
- We are unable to verify the order or payment.
- We suspect fraudulent or unauthorised activity.
- There are circumstances beyond our reasonable control.
If we cancel an order after payment has been received, the full amount paid for the cancelled order will be refunded.
6. Payment
Payment must be successfully completed before an order can be dispatched.
We use third-party payment providers to process payments securely. We do not normally have access to your full payment card details.
7. Delivery
Orders placed before 3:00 PM may be dispatched on the same working day, subject to stock availability and successful payment.
Delivery times depend on the delivery service selected at checkout. Our standard delivery service may typically take 1–2 working days.
Delivery times are estimates and are not guaranteed unless expressly stated otherwise.
Customers are responsible for providing an accurate delivery address. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete delivery information supplied by the customer.
8. Damaged Deliveries
Please inspect your package as soon as possible after delivery.
If your item arrives damaged, please contact us as soon as possible and provide photographs of the packaging and product where requested. This allows us to investigate the issue with the delivery provider.
9. Returns and Cancellation
We offer a 30-day return period for eligible purchases.
If you wish to return an item, please contact us before sending it back. We will provide the appropriate return instructions.
Returned items should, where applicable, include:
- Original packaging
- Manuals and documentation
- Accessories supplied with the product
- Any warranty documentation
Items should be returned in the condition required under applicable consumer law.
Nothing in these Terms & Conditions affects your statutory rights as a consumer.
10. Faulty or Incorrect Products
If your product develops a fault, arrives damaged, or is not as described, please contact us as soon as possible.
Depending on the circumstances and your legal rights, we may offer a repair, replacement, refund or another appropriate remedy.
Your statutory consumer rights are not affected by any additional warranty we provide.
11. Warranty
Where a seller warranty is provided with a product, the applicable warranty period and terms will be stated on the relevant product listing or documentation.
Our warranty does not cover damage caused by misuse, accidental damage, liquid or water damage, unauthorised repairs or modifications, or other damage outside normal manufacturing defects, where legally permitted.
If a device is repaired or modified by an unauthorised third party, any applicable seller warranty may be affected or voided.
This does not affect your statutory rights.
12. Device Testing
Where applicable, devices are tested before dispatch using diagnostic tools and appropriate testing procedures.
Testing may include checking functions such as:
- Screen and display
- Touch functionality
- Cameras
- Speakers and microphones
- Charging
- Buttons
- Connectivity
- Battery performance
- Network functionality
- Other key device functions
Testing results may vary depending on the device and its specifications.
13. Used and Refurbished Devices
For used or refurbished products, normal signs of previous use may be present depending on the condition grade stated on the product page.
Customers should review the individual product listing for details regarding condition, accessories, battery performance and other relevant information before purchasing.
14. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Attempt to gain unauthorised access to our website or systems.
- Introduce malicious software or harmful code.
- Use the website for fraudulent purposes.
- Copy or reproduce our website content without permission.
- Interfere with the operation or security of the website.
We reserve the right to restrict or terminate access where we reasonably believe these terms have been breached.
15. Intellectual Property
Unless otherwise stated, all content on this website, including text, images, logos, graphics, designs and other materials, belongs to Express Traders Ltd or its relevant licensors.
You may not reproduce, distribute, modify or commercially use our content without our prior written permission.
16. Product Images
Product images may be used for illustrative purposes. While we make reasonable efforts to ensure images accurately represent our products, minor differences may occur.
Where an exact product image is provided, customers should use the product description and specifications alongside the image when making a purchasing decision.
17. Privacy
We collect and process personal information in accordance with our Privacy Policy.
By using our website and placing an order, you acknowledge that your information may be processed as described in our Privacy Policy.
18. Website Availability
We aim to keep our website available and operating correctly. However, we do not guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily suspend access to the website for maintenance, security updates or other operational reasons.
19. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
We are not responsible for losses that are not reasonably foreseeable or for events outside our reasonable control.
Nothing in these terms affects your statutory rights as a consumer.
20. Events Outside Our Control
We will not be responsible for delays or failure to perform our obligations where this is caused by circumstances beyond our reasonable control.
These may include, but are not limited to:
- Natural disasters
- Severe weather
- Strikes
- Transport disruption
- Courier delays
- Internet or telecommunications failures
- Government restrictions
- Other unforeseen events
21. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be published on this page with the relevant update date. Changes will not affect orders that have already been accepted unless required by law.
22. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the applicable courts and legal requirements of England and Wales, while consumers may have additional rights depending on where they live in the UK.
23. Contact Us
If you have any questions about these Terms & Conditions, an order, a return or a product, please contact us:
Express Traders Ltd
34A Vega Street
Manchester, Lancashire
United Kingdom M8 9TW
Phone: +44 7984404572
Email: expresstraderltd@gmail.com
Express Traders — Quality Devices. Trusted Service. Competitive Prices.